By using the Prime Retail website and purchasing our products, you agree to the following terms and conditions.

All devices sold by Prime Retail are genuine SIM-free smartphones sourced from trusted suppliers. Prices and product availability may change at any time without prior notice.

Customers are responsible for providing accurate contact and delivery information when placing an order. Prime Retail is not responsible for delays caused by courier services or incorrect information provided by customers.

All purchases are subject to our Return & Refund Policy. By using this website, you agree to comply with these terms.

For any questions, please contact us at support@primeretail.co.uk.